Sometimes we may ship your order in multiple packages. There are two reasons for this:
- We always ship suitcases individually because they are too large to pack multiple suitcases in one package.
- If the number and size of the items do not fit in our largest package, we split the order into multiple packages.
Are there additional shipping costs for multiple packages?
No. Even if your order arrives in multiple packages, there are no additional shipping costs.
How do I know that my order is arriving in multiple packages?
You will receive a separate shipping confirmation by email for each package. It includes the tracking number and a link to track the shipment.
Will all packages in my order arrive at the same time?
Not necessarily. The packages may arrive on different days. The usual delivery time applies to each package from the date that package is shipped.
Even if all items are in stock, one package may be shipped a little later than the others because it is not assembled in the warehouse until later.