The delivery service returns a package to WARDOW if it cannot deliver it. Possible reasons include:
- The address is incorrect or incomplete.
- You did not pick up your package within the specified period or were not available at the delivery address.
- Acceptance was refused.
- The Packstation was full or defective. (Applies only to deliveries within Germany)
What happens if my package was returned?
Processing can take up to 14 business days. After that, we will refund the purchase price if you have already paid.
We will not resend the package. If you still want to receive the items, place a new order.