If you are unable to redeem a discount code, an error message will appear. This may be due to the following reasons:
- The discount code has expired.
- The items in your shopping cart are excluded from the promotion.
- A required minimum order value has not been reached.
- There are typos or spaces in the entered discount code.
- Only one discount code can be used per order.
If all the conditions for the discount code are met and it still cannot be redeemed, please contact customer service.